Terms & Conditions
DJ Rayner offer the highest quality commercial window cleaning services to businesses all across the North of England, as well as cherry picker hire, gutter cleaning and minor repairs. DJ Rayner provide practical solutions for all businesses, guaranteeing great service throughout.
Who we are
Our website address is: https://djrayner.co.uk
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We collect personal data from our contact forms on the website. The data is then processed by a member of the DJ Rayner team. The information is securely stored on our database and is sent securely through encrypted mail services.
If, for whatever reason you would like to exercise your “right to be forgotten” you can do so by emailing [email protected] with “GDPR Removal” as your subject along with any details you would like removing and we will delete the information quickly and safely wherever it may be saved.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use analytics on the website to track how people use and interact with our website. No personal information is tracked, and all data is removed within 3 years of capture. If you would like to opt-out of the analytics, you can do so by using our cookies bar to opt-out of the cookies.
Who we share your data with
We don’t share your data with any 3rd party, nor do we sell your personal data. We only share your data with DJ Rayner team members and members of our web team when absolutely necessary.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
You can contact Melanie at [email protected] for any GDPR concerns.
How we protect your data
We protect your data using 128-bit level encryption and always keep our website up to date to prevent any data breaches or security issues.
What data breach procedures we have in place
When a data breach occurs, we promise to notify you within 3 days of the breach with details of how the breach occurred and what steps we will take to stop it occurring again.